Our products are all custom made and shipping times will depend on the type of product you have purchased.

It can take up to 3-4 weeks for delivery depending on your location.

We support all credit and debits cards, as well as Apple Pay and Google Pay.

You can contact us via our contact form page here.

We are more than happy to refund you if we have not already begun processing your order.

If we have already begun to create your customised gift, then unfortunately we are unable to offer the refund due to the nature of our products.